Terms and conditions

This site is intended to provide friendly and helpful advice and is provided for general information purposes only. Whilst BT has taken every care in the preparation of the website and the content, BT cannot guarantee that the content will be completely up to date and free of errors. To the extent permitted by applicable law, BT makes no warranties, representations and/or undertakings (express or implied) in respect of the website and the content (including the accuracy, reliability, suitability, quality, availability or completeness thereof).

Please note that you access and use this site at your own risk. BT is not liable for any damages arising in contract, tort or otherwise from the use of or inability to use this site or any material contained in it, or from any action or decision taken as a result of using the site. BT reserves the right to modify, supplement, move or delete portions of or add to the website at any time with or without notice.

This site offers links to other sites thereby enabling you to leave this site and go directly to the linked site. BT is not responsible for the content of any linked site or any link in a linked site, nor is it responsible for any transmission received from any linked site. The links are provided to assist users of www.textrelay.org and the inclusion of a link does not imply that BT endorses or has approved the linked site.

While we endeavour to make this site available at all times, we will not be liable if, for any reason, the site is unavailable for any period of time. Access may be suspended at any time without prior notice.

You may not use any device, software or routine to interfere or attempt to interfere with the proper working of the website nor may you attempt to decipher, de-compile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the website. You agree to use the website for lawful purposes only and in a manner that does not infringe the rights of, or restrict the use of the website by, any third party.

Whilst BT will use reasonable endeavours to ensure that the website does not contain or promulgate any errors, viruses, bugs, other malicious code or harmful components and will be uninterrupted, BT makes no warranty or representation that this will be the case. However, it is recommended that you virus check all materials downloaded from the website and regularly check for the presence of errors, viruses, bugs, other malicious code, and harmful components.

BT excludes to the fullest extent permitted by applicable laws all liability in connection with any damage or loss caused by errors, viruses, bugs, other malicious code or harmful components originating or contracted from the website and any interruptions in the running of the website.

BT shall have the right to immediately terminate your use of the website if BT determines in their sole discretion that you have breached these terms and conditions or have otherwise been engaged in conduct which they determine in their sole discretion to be unacceptable.

Should you wish to make any comments about the website please email helpline@textrelay.org, please include textrelay.org in the subject field or use the contact details on the contact tab.