Support & advice

Frequently Asked Quesions Still got questions? We're sure you'll find the answers in our FAQs section.

Useful links Industry related links.

Downloads Download user guides and turn your PC into a textphone.

British Sign Language videos Find links to watch each one of our BSL video guides, all in one place.

Important Numbers

To make a textphone call:
dial 18001 + number

To make a telephone call:
dial 18002 + number

Emergency calls: dial 18000

Latest news

April 2012 QoS report | 16 Apr 2012

January 2012 Quality of Service Report | 13 Jan 2012

October 2011 Quality of Service Report | 11 Oct 2011

July 2011 Quality of Service Report | 12 Jul 2011

New research project about text relay services | 17 Aug 2010

Ofcom are asking people to have their say by taking part in their new research project about the future of text relay and other services for people who are deaf, hard of hearing or with speech difficulties.

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