Privacy policy

When someone visits www.textrelay.org, standard internet log information and details of visitor behaviour patterns is collected in order to find out things such as the number of visitors to the various parts of the website. The information is collected in a way which does not identify anyone. There are no attempts made to find out the identities of those visiting the website.

We use Google Analytics to help us understand how people like to use our website. This tool uses "cookies" to collect standard log and visitor behaviour information in an anonymous and aggregate form. This information from the cookie (including your IP address) is sent to Google. For more information about how cookies work and how to remove them please visit www.allaboutcookies.org (opens in new window).

The information is used to look at how visitors use our site and to create statistical reports on website activity for BT. We will not allow use of the statistical analytics tool to collect any personally identifiable data or track information of visitors to our site. We will also not allow any third party to do this either.

Any data gathered as part of our use of the Google analytical tool will not be associated with any personally identifying information. Google will not associate your IP address with any other data held by Google. Neither Google or BT will link, or seek to link the computer users identity with an IP address.

Our website has a search engine that has been designed to be as easy to use and as powerful as Google's popular search engine. This is possible by using a search "appliance" supplied by Google, which is plugged into our server and indexes the content on our site continually. The appliance handles all the search requests; no information is passed on to Google or other third parties.

We will make it clear if we want to collect personally identifiable information through our website and will explain what we intend to do with the data collected.

This site is managed by BT, who are registered under the Data Protection Act.

This privacy policy is reviewed regularly. It was last updated on 31 March 2009.