International Text Relay call FAQs

How do I make an international Text Relay call?

International Text Relay calls work in the same way as a standard Text Relay calls.

To make an international call from the UK, simply dial the relevant prefix for a Text Relay call (18001 from a textphone, 18002 from a telephone, or 180015 for Text Relay Direct) and then the full number of the person you’re calling, including the international code (opens in a new window).

For example, to call a number in Sydney, Australia from a textphone, you would dial:

To make an international call to the UK, dial the international access code +44 151 494 1260 if you’re using a textphone or +44 151 494 2022 from a telephone.

It is not possible to make a Text Relay from outside the UK to a non-UK number.

Please note: relay assistants can only relay conversations in English.

How much do international calls cost?

Text Relay does not charge you any extra for an international call – however, you will have to pay your provider’s standard rates for an international call to that country. International call rates can vary greatly from country to country. Contact your provider for pricing details.