Downloads
On this page you'll find user guides, instruction manuals and details of how to turn your PC into a textphone.
User guides
In this section you'll find all Text Relay leaflets and information guides.
If you don't already have it, you'll need to download Adobe Acrobat pdf viewer.
Text Relay leaflet
Quality of Service reports
Text Relay Quarterly Report 21st June 2009 Text Relay Quarterly Report October 2009 Text Relay Quarterly Report January 2010 Text Relay Quarterly Report April 2010 Text Relay Quarterly Report July 2010If you have a PC with an internet connection
You can turn your PC into a textphone by downloading a piece of software that uses your broadband connection to make Text Relay calls.
Once set up it allows you to call other textphones and telephones from your home computer, with the added advantage of a full size keyboard for easier typing.
System requirements:
A PC running Microsoft Windows 2000 (or newer editions), Windows XP or Vista.
A broadband internet connection.
Information leaflets archive
Below is a list of the user guides and manuals we have in our archive. Please download and view any that may be relevant to you or the equipment you use. However, bear in mind that some of the information may be out of date.
Textphone user guides
BT Textphone
BT Textphone - Using your voice BT Textphone - Speech–Impaired users BT Textphone - Text onlyMinicom Compact
Minicom Compact - Using your voice Minicom Compact - Text only Minicom Compact - Speech–Impaired usersMinicom 5/V
Minicom 5/V - Speech–Impaired users Minicom 5/V - Using your voice Minicom 5/V - Text onlyMinicom 7/VII
Minicom 7/VII - Using your voice Minicom 7/VII - Text only directly connected to the telephone socket Minicom 7/VII - Text only with a telephone handsetMinicom 5000
Minicom 5000 - Using your voice Minicom 5000 - Text only Minicom 5000 - Speech–Impaired users Minicom 5000 - Sending ID–Seek TimeMinicom 6000
Minicom 6000 - Using your voice Minicom 6000 - Text only directly connected to the telephone socket Minicom 6000 - Text only with a telephone handset Minicom 6000 - Sending ID–Seek Time Minicom 6000 - Speech–Impaired usersMinicom 7000
Minicom 7000 - Text only directly connected to the telephone socket Minicom 7000 - Using your voice Minicom 7000 - Text only with a telephone handset Minicom 7000 - Sending ID–Seek Time Minicom 7000 - Speech–Impaired usersMinicom Pro 100
Minicom Pro 100 - Sending ID–Seek Time Minicom Pro 100 - Using your voice Minicom Pro 100 - Text only Minicom Pro 100 - Speech–Impaired usersMinicom Pro 400
Minicom Pro 400 - Using your voice Minicom Pro 400 - Text only Minicom Pro 400 - Speech–Impaired users Minicom Pro 400 - Sending ID–Seek TimeMinicom Pro 8000
Minicom Pro 8000 - Using your voice Minicom Pro 8000 - Text only Minicom Pro 8000 - Speech–Impaired users Minicom Pro 8000 - Sending ID–Seek TimeScreenPhone
ScreenPhone - Using your voice ScreenPhone - Text only with keyboard ScreenPhone - Speech-Impaired usersTextel 200
Textel 200 - Using your voice Textel 200 - Text only Textel 200 - Speech–Impaired usersTextlink
Textlink - Using your voice Textlink - Text only Textlink - Speech–Impaired usersUniphone 1150
Uniphone 1150 - Using your voice Uniphone 1150 - Text only Uniphone 1150 - Speech–Impaired users Uniphone 1150 - Sending ID–Seek TimeText Relay User Guides
Direct text solution for contacting organisationsSupport and advice
FAQs
Still got questions? We're sure you'll find the answers in our FAQs section.
Downloads
Download user guides and find out how to turn your PC into a textphone.
Useful links
Industry related links.
British Sign Language videos
All of our BSL video guides, in one place.
Important Numbers
To make a call: dial 18001 + number
Emergency calls: dial 18000
Support & advice
Latest news
New research project about text relay services | 17 Aug 2010
Ofcom are asking people to have their say by taking part in their new research project about the future of text relay and other services for people who are deaf, hard of hearing or with speech difficulties.
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