Accessibility
We take accessibility very seriously and are always looking for ways to improve our website. We have worked to ensure that this site is compliant with "AA" W3C guidelines.
In addition we have introduced an Accessibility style changer to help people access content more easily together with signing to support people whose first language is BSL.
Accessibility style changer
We have provided several different styles for you to choose from:
- Standard size (default)
- Pastel background, with larger text
- High contrast \ large text
There are also options within your browser that can help you access web sites more easily and the most common one is outlined below. Please note that these may not be compatible if used in conjunction with our style changer.
Changing text size
If you have difficulty reading the text on the screen you can resize it as follows:
For Microsoft Internet Explorer
On the View menu at the top of your browser choose Text Size Increase or decrease as appropriate
For Firefox
On the View menu at the top of your browser choose Text Size Increase or decrease as appropriate
If you are using any other browser, check its "Help" facility to find out how to do it. There are also other options within your browser to help with accessibility e.g. changing text and background colours. Check your browsers help facility for instruction on how to use these functions.
We welcome feedback on the Accessibility and usability of our website.
If you have had any problems or any issues while using our site, we would like to hear about it:
Support and advice
FAQs
Still got questions? We're sure you'll find the answers in our FAQs section.
Downloads
Download user guides and find out how to turn your PC into a textphone.
Useful links
Industry related links.
British Sign Language videos
All of our BSL video guides, in one place.
Important Numbers
To make a call: dial 18001 + number
Emergency calls: dial 18000
Support & advice
Latest news
New research project about text relay services | 17 Aug 2010
Ofcom are asking people to have their say by taking part in their new research project about the future of text relay and other services for people who are deaf, hard of hearing or with speech difficulties.